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Emergency Resource Center

The Verizon Response Team (VRT) stands at the ready 24/7 365 days a year to support first responders.

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Recent emergency responses

Disaster Information Reports

    Tips & resources

    Whether snow, rain, fire, wind, quake or pandemic, Verizon’s networks are ready.

      Featured News

      Verizon ready for intense hurricane season; Verizon Frontline to aid public safety

      Verizon’s Network is prepared to support first responders and the community during this year’s hurricane season. Here are things you can do to prepare as well.
      Read article
      We all need a digital plan before storms hit | Verizon
      We all need a digital plan before storms hit | Verizon

      Verizon ready for intense hurricane season; Verizon Frontline to aid public safety

      Verizon’s Network is prepared to support first responders and the community during this year’s hurricane season. Here are things you can do to prepare as well.
      Read article
      Jennifer Chronis named head of Verizon Public Sector
      04.28.2021

      Jennifer Chronis named head of Verizon Public Sector

      Jennifer Chronis has been appointed as the senior vice president, Verizon Public Sector, the team serving federal, state, local, education and public safety

      Verizon Frontline enables small businesses to serve meals to DC first responders
      03.25.2021

      Verizon Frontline enables small businesses to serve meals to DC first responders

      Working with Food on the Stove and the Power of 10 Initiative, the Food for Frontline Workers program enables local restaurants to provide meals to first responders

      Verizon response: Severe weather in the South
      03.17.2021

      Verizon response: Severe weather in the South

      Verizon is ready to keep its customers connected during severe weather season. Here are some important tips and tricks for families to stay connected.

      Verizon connects Los Angeles frontline heroes and local restaurants
      Corporate Responsibility
      01.15.2021

      Verizon connects Los Angeles frontline heroes and local restaurants

      Verizon partners with local LA restaurants to provide meals to frontline workers at the Los Angeles County + USC Medical Center and LA County Fire Department

      Best for a good reason.

      Keeping you connected during emergencies means everything to our engineers. Here's how they build America's most reliable network.

      Slide 1 of 6
      • Backup Power | Best for a good reason.
        If a tornado knocks out power, we have a plan to keep you connected. We equip our towers with backup generators to make sure cell service stays up during an outage.
      • Extreme Reliability | Best for a good reason.
        To withstand extreme weather, we built an extremely reliable network and switch stations. If commercial power goes down, our facilities are prepared to respond.
      • Cell Sites on Stilts | Best for a good reason.
        We elevated this cell site 25 feet high to make sure it could withstand a 1,000-year flood, like the one we faced during Hurricane Harvey.
      • Seismic Test | Best for a good reason.
        Even when the ground shakes, our equipment should work. Our switches, routers and transport gear are tested against earthquake simulations up to 8.3 on the Richter scale.
      • Hurricane Irma | Best for a good reason.
        When everybody is heading away from the storm, we do the opposite. Before Hurricane Irma, we sent in mobile cell sites, generators, and fuel to keep everything up and running.
      • Network Switch Facility | Best for a good reason.
        The best network needs the best backup, which is why each of our switch facilities keeps plenty of backup of our critical elements on hand.
      1/6

      Don't just check the weather - see it.

      Only Yahoo Weather brings you Flickr photos of your location and current conditions, backed by the most accurate forecasts.

      Learn more
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