Gizmo

Verizon’s Gizmo products and services include GizmoTablet and Gizmo wearables, as well as the GizmoHub app which allows parents to monitor usage of their Gizmo devices, locate Gizmo wearables and more. Gizmo’s privacy practices are covered by Verizon’s Privacy Policy as well as the practices described here. In the event of a conflict between the two policies, the practices described in this policy govern when you are using Gizmo products and services.

Read Verizon’s Privacy Policy

Information we collect from you. We collect information when you set up Gizmo services through the GizmoHub app, including your name, mobile telephone number, email address, and your child’s name, age and gender. Additional information that is collected depends on the Gizmo products your child uses and the features that you choose to activate. If you activate a Gizmo wearable, we will collect information through the GizmoHub app about trusted contacts you assign, call and messaging usage between you and your child, and messages you send to your child. If your child uses a GizmoWatch Disney Edition, you also have the option to enter medical information via the GizmoHub app to display on the watch when someone presses the SOS button.

Information we collect from trusted contacts.
We collect information from your trusted contacts through the GizmoHub app including email address, mobile telephone number, call and messaging usage between the trusted contact and your child, and messages sent by trusted contacts to your child.

Information we collect from your child (including children under 13).
When your child uses GizmoTablet, we collect device identifiers and usage information about GizmoTab Kids World, such as the name of apps used and amount of use. When your child uses a Gizmo wearable, we collect device identifiers (such as mobile telephone number), geolocation and call usage. When your child uses Gizmo Gadget, GizmoWatch, GizmoWatch2, GizmoWatch Mickey Mouse 90th Anniversary Edition or GizmoWatch Disney Edition, we also collect messaging usage, the number of steps taken, and text messages exchanged between your child and you and between your child and your trusted contacts. These devices, other than GizmoGadget, also collect audio messages exchanged between your child and you and between your child and your trusted contacts. If your child uses GizmoWatch Disney Edition, we also collect photo and video messages exchanged between your child and you, and between your child and your trusted contacts.

We use the information we collect to deliver, maintain, support and improve Gizmo services, including to provide you with precise geolocation information for your Gizmo devices, and for analytics. Precise geolocation may also be used to provide weather updates if requested by the GizmoWatch Disney Edition user.

We do not collect more information from Gizmo devices than is reasonably necessary to deliver Gizmo services. Gizmo products and services do not allow children to make their personal information publicly available.

We share personal information with service providers who work on our behalf. These service providers are contractually obligated to use personal information shared with them solely to help us provide Gizmo services and not for behavioral advertising, to compile profiles, or any other purpose.

When you set up Gizmo services through the GizmoHub app, you must provide consent for us to collect information from your child. Your consent is required for us to collect, use and disclose such information, and we will not do so without your consent.

Specifically, parents are asked to provide consent for all Gizmo devices that are paired with the app to collect device identifiers, geolocation, steps taken, call and messaging usage, as well as photo, video, audio and text messages sent between the wearable and the GizmoHub app. 

You may revoke your consent at any time, however, certain Gizmo services will not be available without consent to collect information. You may review the information collected from Gizmo devices. To revoke consent or request to review information, please contact us by email, telephone or mail at the address listed below.

The GizmoHub app gives you additional choices depending on the device that your child uses and the features that you choose to activate. For Gizmo wearables, you can turn on auto-answer, a feature which allows your call to be automatically answered by the wearable after ten seconds and that lasts up to 60 seconds. Auto-answer is not available in school mode, but is available in all other modes when your child is alerted to an incoming call by a ring, a vibration and/or an indication on the watch screen.

You can also choose up to nine trusted contacts and give them permission to communicate with the child by phone and by photo, video, audio and text messaging via the GizmoHub app. If authorized by you, trusted contacts can also use the GizmoHub app to turn on auto-answer for their calls to your child. Only you and guardians assigned by you can add, change or remove trusted contacts.

For more information or assistance, you can contact us by email at gizmopalsupport@verizonwireless.com, by phone at 800-922-0204, or at: 

Verizon Privacy Office
1300 I Street, NW, Suite 500 East
Washington, DC 20005

Last Update: December, 2020

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