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Using your Interactive Programming Guide

Your FiOS TV service comes with a state-of-the art Interactive Program Guide or IPG that lets you browse through channels and video options.

In addition, your IPG provides you with access to advanced features such as WidgetsOn Demand, and Pay Per View options.

Want to learn more about your IPG?
The easiest way to learn about your IPG is to view the videos on the right.

You can also get help through the onscreen menus. From your remote control, select Menuand then select Help, or if your remote control has a Help button, press Help for even quicker access to FiOS TV help.
 

Want more information about your FiOS TV?
The About FiOS TV page on the Verizon Online Help Site provides you with information about all aspects of your FiOS TV service.

How To Videos*
 

Programming your Remote

With the Device Code List

Without the Device Code List
 

Setting up and using the IPG

How to Use Your Remote

Setting Your Favorite Channels
 

Advanced Features

How to Use Your Multi-Room DVR

Media Manager Overview
 

National Football League (NFL) Blackouts

The local and cable channels who currently own TV rights to air NFL games are:

  • CBS – Sunday Afternoon AFC Games (Regional)
  • FOX – Sunday Afternoon NFC Games (Regional)
  • NBC – Sunday Night Football (National)
  • ESPN – Monday Night Football (National)
  • NFL Network - Thursday Night & Saturday Night (National)
    Typically Thursday night and Saturday night games air later in the NFL season.

Sunday Regional Games

No regional home game can be televised locally if it is not sold out within 72 hours of game time. In some cases, the NFL may extend the deadline if the game is nearly sold out. In rare circumstances, deadlines have been extended to as little as 24 hours before of kick off.

  • Blackout Radius for Regional Games: The NFL considers the home market for an NFL team to be within a 75 mile radius of the home team’s city. The only exception to this is the home market for the Green Bay Packers which includes both Green Bay and Milwaukee.

National Games

Regional blackout rules do not apply to national games aired on NBC, ESPN, or the NFL Network. However, nationally aired games may be simulcast to the local markets of the two teams. For the home team to simulcast the game locally, the same 72-hour sellout deadline for regional blackouts applies.

  • Thanksgiving Games: Games played on Thanksgiving are nationally aired games.

Game Time Changes

During the last seven weeks of the NFL regular season, games originally scheduled for Sunday afternoon may be switched to either Sunday night, or in some cases, a game originally scheduled for 1:00 p.m. ET on Sunday, may be moved to 4:00 p.m. ET instead. The NFL does this so games that are considered to have significant fan interest can be repositioned so that more viewers can watch the game.

NOTE: Sports blackout rules change from time to time. As a general rule, if a game is blacked out in your area, always check your Interactive Media Guide to see if the game is airing on another FiOS TV channel.

Major League Baseball (MLB) Blackouts

The broadcasters who currently own exclusive national TV rights to air MLB games are:

  • ESPN – Sunday Night Games after 5:00 p.m. ET
  • FOX – Saturday Games between 4:00 and 7:00 p.m. ET

MLB Blackout Criteria

Aside from the exclusive broadcast rights granted to the nationally-aired games above, local or cable channels in a team’s home market will contract with the team to broadcast their games in their local market. The local broadcasters will have priority to air the team’s games to their home market provided there is no nation-wide exclusive broadcast right granted to another channel.

For example: If a game is aired on a local channel and is also airing on the MLB Network, the local channel would have priority and the game on the MLB Network would be blacked out in the local market.

MLB Extra Innings Games

As is the case with local broadcasters, the exclusive TV rights that ESPN and Fox have with Major League Baseball also apply to the MLB Extra Innings package. If the game is not on the MLB Extra Innings schedule, check to see if the game is airing on ESPN, ESPN2, or Fox.

NOTE: Sports blackout rules change from time to time. As a general rule, if a game is blacked out in your area, always check your Interactive Media Guide to see if the game is airing on another FiOS TV channel.

NCAA Football Blackouts

If you subscribe to the ESPN Game Plan package, the following blackout rules apply:

ABC Regional Games

These are games your local ABC affiliate has the right to air. If a specific game airs on your local ABC channel, then the game is blacked out on the ESPN Game Plan schedule.

Regionally Syndicated Games

These are games that are aired on local or regional sports channels. If these games air locally or regionally, they are blacked out on the ESPN Game Plan schedule.

NOTE: Sports blackout rules change from time to time. As a general rule, if a game is blacked out in your area, always check your Interactive Media Guide to see if the game is airing on another FiOS TV channel.

How do I change the audio language?

To change the Secondary Audio Programming (SA) language:

  1. Press the Menu button on your remote control.

  2. Select Settings.

  3. Select System.

  4. Select Language.

  5. Select Audio Language.

  6. Choose either English Preferred or Spanish Preferred.

Programming & Features

With hundreds of digital arts, entertainment, news, movie, and sports channels, Fios TV offers a wide variety of programming for everyone.

 
Local Channel Availability

Once approval is received to offer local public, education, and government programming in your area, it can take from 3 months to over a year in some communities to provide these channels on the network.


To find out when your favorite public, education, or government channels will be available in your area, please contact us

What’s on Fios TV
 
Local Channel Availability

Once approval is received to offer local public, education, and government programming in your area, it can take from 3 months to over a year in some communities to provide these channels on the network.


To find out when your favorite public, education, or government channels will be available in your area, please contact us

Closed Captions & Language