OtterBox Alpha Flex Screen Protector for Galaxy S21 Ultra 5G
$39.99
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Easy application.
The included Applicator Tool makes it easy to install your screen protector without any bubbles or bumps.
California Proposition 65 WARNING
1.2/5
0%
of reviewers recommend this product.
Air Pockets not Desired
Cookie - 4 days ago
I bought this product in hopes of protecting my screen from damage but upon assembly and application i encountered air pockets between the protector and screen. Try as diligently as i did i couldn't remove them and it left my new Samsung Galaxy S21 Ultras screen appearance unattractive and hard to read so i removed it and trashed the protector. What a waste of my money and now I'm paying for it on my account. I'm not happy at all
Response from OtterBox Customer Support - 1 month ago
We're sorry to hear that you had troubles installing your Alpha Flex screen protector! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. We do have a great warranty, but we usually require that you still have your products in hand to file a claim. Please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we'd be happy to see what we can get done for you. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
Don't waste your money, absolute trash
Charlie742 - 4 days ago
Impossible to install, would not separate from the protective layer and tore when I attempted that part of the install. A protective screen that tears that easily is probably not that protective, back to armor suit.
Response from OtterBox Customer Support - 4 days ago
Hi there!
We're sorry to hear about the frustration you experienced with your Alpha Flex installation! We appreciate your feedback, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so please don't hesitate to give us a ring at 1-855-688-7269, and we can get you taken care of with a replacement screen protector. We also have a helpful installation video on that product page. You can watch that here: https://youtu.be/meT2obJtuFs
Best,
OtterBox Customer Service Team
Don't waste your money!!!
Maria - 12 days ago
This is absolutely the worst screen protector I've ever bought. I should have read the reviews but for some reason I didn't. DO NOT BUY THIS! There were so many air bubbles and the protector itself was too difficult to separate from the applicator and actually ripped!
Response from OtterBox Customer Support - 12 days ago
Yikes! That's definitely not the experience we were going for with the OtterBox Alpha Flex, and we are very sorry to hear you've had such a rough start with the screen protector. We're confident that a brand-new warranty replacement will give you no such trouble going forward, so please feel welcome to set things in motion using the link below and we'll get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Poor application design
Logan - 26 days ago
Didn't apply as easily as described, allowed air bubbles and lines that would not come out. Very disappointing to say the least. Looks terrible.
Response from OtterBox Customer Support - 26 days ago
We're sorry to hear you've run into some problems with the Alpha Flex Screen Protector, Logan, but not to worry—we are on the case! Just click on over to our online support and our handy Otters will be glad to help smooth things out with a brand-new warranty replacement, which we trust will give you no such bubble trouble!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Tore after 5 day's
Red1 - 1 month ago
This screen protector is junk... tore after 5 days
Response from OtterBox Customer Support - 1 month ago
Hi Red1,
We're so sorry this Alpha Flex screen protector didn't go the distance this time around. We assure you this is anything but normal. If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement. Please feel free to give us a call at (855) 688-7269 and we'll take it from there!
Best,
obcst
No instructions.
harleyman618 - 2 months ago
bought it for my S21 ultra. There was no instructions. Found out there was plastic film on both sides and had a very hard time of removing it from the frame. Once I got it separated from the frame there was numerous air pockets, and I could not get all of them removed. Ended up throwing it away. A waste of my hard earned money.
Response from OtterBox Customer Support - 2 months ago
Hi Harley,
We're so sorry to hear this Alpha Flex screen protector didn't work out for you this time around. If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement along with some application tips which should ensure a seamless and long-lasting fit. Please feel free to give us a call at (855) 688-7269 and we'll get you back on track to sturdy screen security!
Best,
obcst
