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Wi-Fi Calling

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About Wi-Fi Calling

Learn how to make and receive calls over a Wi-Fi network if cellular service isn't available.
Use an Internet connection to make and receive domestic or international calls over a Wi-Fi network, even if you're not in Verizon coverage areas.
Length: 2:20
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Wi-Fi Calling help for the "Cannot Activate LTE Calls" iPhone error message when changing your "Enable LTE" setting to "Voice & Data."

Activation

Here's how to set up your iPhone to use Wi-Fi calling when available.

E911 emergency address

Here's how to change the emergency calling address for Wi-Fi Calling on your 4G Basic phone.
Here's how to change the emergency calling address for Wi-Fi Calling on an Android smartphone.

Locate the Wi-Fi Calling icon

Here's how to determine if your Android smartphone is connected to a Wi-Fi call.

Roaming

Here's how to turn roaming for Wi-Fi Calling on or off for Android smartphones.

Voice calls

Here's how to place a voice call using Wi-Fi Calling on your Android smartphone.