Verizon LTE Home Internet Troubleshooting Assistant

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Select Your Device ✖

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ARRIS
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Device Type

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3G Connected Device
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4G Internet
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5G Router
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5G Tablet
Basic Phones
Feature Phones
Home Solutions

Galaxy A01

Apple iPhone 11

Apple iPhone XR

Apple® iPhone® 7

Apple® iPhone® 8

Samsung Galaxy A51

Samsung Galaxy Note20 Ultra 5G

Apple® iPhone® 8 Plus

Apple® iPhone® X

Samsung Galaxy Note20 5G

Apple® iPhone® 6s

Apple® iPhone® 7 Plus

Samsung Galaxy Watch3 41MM

Samsung Galaxy Watch3 45MM

Apple® iPhone® 6

Apple iPhone XS Max

Apple iPhone SE (2020)

Apple iPhone 11 Pro Max

Samsung Galaxy S9

Apple iPad Pro 12.9-inch (2020)

Kazuna eTalk

Samsung Galaxy Tab® 4 (10.1)

Samsung Galaxy Note5

Samsung Galaxy S® 6

Samsung Galaxy Note® 4

Samsung Galaxy S6 edge +

Samsung Galaxy Tab® 4 (8.0)

Galaxy Note® Edge

Samsung Galaxy J1™ Prepaid

Samsung Galaxy Tab® S

Samsung Galaxy J3 Eclipse

Samsung Galaxy J3 V

Galaxy Tab E (8.0)

Galaxy Tab E

Samsung Galaxy Tab S2

Samsung Galaxy J3 (2016)

Samsung Galaxy View

Samsung 4G LTE Network Extender

Samsung Galaxy Tab S3

Samsung Galaxy Book

Samsung Gear S3 frontier

Samsung Gear S3 classic

Samsung 4G LTE Network Extender 2

Samsung Galaxy J7 (2nd Gen.)

Galaxy J7 V (2nd Gen.)

Samsung Galaxy Tab S4

Samsung Galaxy Tab A (8.0)

Samsung Chromebook Plus

Samsung Galaxy Tab A (10.5)

Galaxy J3 V (3rd Gen.)

Samsung Galaxy J3 (3rd Gen.)

Samsung Galaxy Book2

Samsung Galaxy A10e

Samsung Galaxy A20

Samsung Galaxy Tab S6

Verizon Ellipsis® 10

Ellipsis® Kids

Sony Xperia® Z3v

Verizon Ellipsis® 8 HD

Verizon Ellipsis™ Jetpack®

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L

Verizon Ellipsis® 8

Verizon Ellipsis® 10 HD

Ellipsis® Jetpack® MHS800L

Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE

Verizon Jetpack® MiFi® 6620L

GizmoWatch™

Verizon GizmoWatch™ Mickey Mouse 90th Anniversary Edition

Ellipsis™ Jetpack® MHS815L

Verizon GizmoTab™

Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L

Verizon Wireless Home Phone T2000

Jetpack® MiFi® 7730L

Verizon GizmoTablet™

ZTE Cymbal® LTE

Motorola moto e6

Samsung 4G LTE Network Extender 2 for Enterprise

Apple iPad (7th Generation) 10.2

Apple iPad (6th Generation) 9.7-inch

Apple iPad (9.7-inch)

Apple iPad mini (7.9-inch)

Apple iPad mini 4

Apple iPad Air 2

Apple iPad Air (3rd Generation)

Apple iPad Pro (12.9-inch)

Apple iPad Pro 12.9-inch (3rd Gen.)

Apple iPad Pro (9.7-inch)

Apple iPad Pro (10.5-inch)

Apple iPad Pro (11-inch)

Apple Watch Series 3

Apple Watch Series 5

Apple Watch Series 4

Apple iPad Air

Apple iPad mini

Apple iPad mini 3

Apple iPad with Retina display

Apple iPad (3rd Gen.) with Wi-Fi + Cellular

Apple iPad Pro

Apple iPad mini with Retina display

Apple iPad 2

Apple iPad (1st Gen.)

Apple iPad with Wi-Fi and MiFi 2200 Hotspot

ASUS ZenFone AR

Verizon Ellipsis® 7

Verizon Jetpack® MiFi® 8800L

Samsung Galaxy S® 6 edge

Samsung Galaxy Watch 42mm

Galaxy J3 Mission

Samsung Galaxy Watch 46mm

Samsung Galaxy Tab S5e

Galaxy J7 / J7 V

ASUS ZenPad™ Z8s

Hum+ (1st Gen)

Hum+ (2nd gen)

Hum x (1st gen)

Hum x (2nd gen)

Verizon 5G MiFi® M1000

Verizon 5G Home Internet

Verizon 5G Home Router 1A

Verizon 5G Home Router 1B

Apple iPhone 5s

Apple iPhone 5

Apple iPhone 5c

Apple iPhone 4s

Apple iPhone 4

Apple iPhone XS

Apple iPhone SE

Apple iPhone 11 Pro

Garmin vivoactive 3 Music

Motorola moto g⁷ power

Motorola moto z4

Nexus 6

Arlo Go

Nokia 2 V

Nokia 3 V

Palm Phone

Palm

Spartan GoCam™

GO FLIP™ V

Samsung SmartThings Tracker

Samsung Gear S2 classic

Gear S2

Verizon 4G LTE Broadband Router

Verizon 4G LTE USB Modem UML295

Verizon 4G LTE USB Modem 551L

Sonim XP8

Yealink One Talk T41SW IP Desk Phone

Yealink One Talk VZP59 Executive Video Phone with Camera

Yealink One Talk CP960 IP Conference Phone

Yealink One Talk^SM T42S IP Desk Phone

Yealink One Talk^SM T46S IP Desk Phone

Yealink One Talk^SM T41S IP Desk Phone

Yealink One Talk^SM T46SW IP Desk Phone Medium WiFi

ZTE Blade™ Vantage Prepaid

ZTE Blade™ Vantage 2 Prepaid

Verizon Wear24™

Verizon MiFi® 4G LTE Global USB Modem U620L

Verizon LTE Internet and Home Phone

Verizon Smart Locator

LG 4G LTE USB Modem VL600

tab 4 8 PLUS

HP Envy X2

LG K4™ LTE

Samsung Galaxy Core Prime™

Gear S®

Galaxy Watch Active2 40mm

Samsung Galaxy Watch Active2 44mm

Sonim XP5s

Yealink One Talk^SM CP920 IP Conference Phone

Yealink One Talk^SM IP DECT Phone Bundle

PRIV™ by BlackBerry®

Sonim XP5

DuraXV

HTC Desire® 530

Motorola moto g⁷ play

Alcatel Avalon™ V

Alcatel Avalon™

Lancet™ for Android®

Watch Urbane™ 2nd Edition LTE

Lancet™

HP Spectre x2

KYOCERA DuraXV^LTE

KYOCERA Cadence LTE

KYOCERA DuraForce PRO 2

LG K20™ V

Google Pixel 4 XL

Google Pixel 4

V20™

LG G8 ThinQ™

Kyocera DuraXV+

Stylo™ 2 V

GizmoPal® 2 by LG

GizmoGadget™ by LG

LG V30®

LG G5

ASUS ZenFone™ V

LG G3

BlackBerry Classic

LG ZONE® 4

ZenFone™ V Live

HP Elite x2 1012

LG G4™

LG V10

GizmoPal™

LG K8 V

ZenPad™ Z10

LG V50 ThinQ™ 5G

HTC 10™

LG G Vista

HTC Desire® 526

LG Terra™

LG Optimus Zone™ 3

HTC Desire® 626

ZenPad™ Z8

LG G Pad 8.3 LTE

LG G Pad™ X8.3

G Pad™ 7.0 LTE

Microsoft Surface 3

Moto G Play

DROID MAXX 2

Motorola moto e4 plus™

Motorola moto e⁴ gold

Motorola moto e⁴

Moto Z Play Droid Edition

Moto Z Force Droid Edition

Moto Z Droid Edition

Motorola moto z² play

moto z3

Motorola moto 5G

Motorola moto e5 play

moto g6 play

moto g6

Motorola moto e⁵ go

Samsung Galaxy Note® 10.1

Samsung Galaxy Note® 3

Samsung Galaxy S® 5

Samsung Galaxy S® III

Samsung Galaxy Tab®

Samsung Galaxy Tab® (10.1)

Samsung Galaxy Tab® 2 (7.0)

Samsung Galaxy Note® 10.1 2014 Edition

Samsung 3G Network Extender

Droid Turbo by Motorola

DROID TURBO 2

LTE Internet (Installed)

LG Stylo™ 5

G Pad™ 10.1 LTE

Orbic® Wonder

Orbic® Journey™ V

Moto X™ by Motorola

HTC Desire® 612

Verizon Verizon SmartHub with Voice

Verizon Global USB Modem USB730L

LG G7 ThinQ™

Motorola moto z² force edition

RED HYDROGEN ONE

DuraForce PRO with Sapphire Shield

LG V40 ThinQ™

LG G6™

Apple® iPhone® 6 Plus

Apple® iPhone® 6s Plus

Samsung Galaxy A50

Samsung Galaxy S7 edge

Samsung Galaxy S7

Samsung Galaxy S10e

Samsung Galaxy S10+

Samsung Galaxy S10 5G

Samsung Galaxy Note9

Samsung Galaxy S9+

Samsung Galaxy S8+

Samsung Galaxy S8

Samsung Galaxy S10

Samsung Galaxy Note8

Pixel™, Phone by Google

Pixel™ XL, Phone by Google

Google Pixel 3a XL

Google Pixel 3a

Samsung Galaxy Note10+ 5G

Samsung Galaxy Note10+

Samsung Galaxy Note10

Google Pixel 3

Google Pixel 3 XL

Google Pixel 2 XL

Google Pixel 2

Samsung Galaxy S20+ 5G

Galaxy S20 Ultra 5G

motorola razr

LG V60 ThinQ 5G UW

DuraXV Extreme

Motorola moto g power

LG Q70

motorola edge+

LG K51

Samsung Galaxy Tab A (8.4 inch)

moto g stylus

Lenovo Flex 5G

Verizon Care Smart Watch

Ring Alarm Security Kit With Verizon LTE

TCL TAB 8"

Alcatel TCL SIGNA

Samsung Galaxy Z Fold2 5G

Galaxy S20 FE 5G UW

Samsung Galaxy Tab S7+ 5G

Galaxy Tab S7 5G

LG WING 5G

Samsung Galaxy A51 5G UW

LG Stylo 6

LG Velvet 5G UW

LG G Pad 5 10.1 FHD

Google Pixel 4a

Samsung Galaxy A11

Samsung Galaxy A71 5G UW

Samsung Galaxy A21

Orbic Journey L (Voice and Text Only)

Verizon Orbic Speed Mobile Hotspot

Montblanc Summit 2+

Verizon GizmoWatch Disney Edition

CTL Chromebook NL71CT-L

eTalk MYFLIX Prepaid

Motorola one 5G UW

Nokia 2 V Tella

10 5G UW

Orbic Maui

ARRIS NVG558 LTE ROUTER

Google Pixel 4a 5G UW

Google Pixel 5

TCL TAB FAMILY EDITION

Apple iPad (8th Generation)

Apple iPad Air (4th Gen.)

Apple iPad Pro 11-inch (2020)

Apple Watch Series 6

Apple Watch SE

Samsung Galaxy S21 5G

Samsung Galaxy S21+ 5G

Samsung Galaxy S21 Ultra 5G

Fossil Gen 5 LTE Smartwatch

Galaxy S20 5G UW

Verizon GizmoWatch 2

Verizon 5G Home Phone Base

Verizon LTE Network Extender

Kyocera DuraForce Ultra 5G UW

Samsung Galaxy A42 5G

Samsung Galaxy A02s

Samsung Galaxy A12

Inseego MiFi M2100 5G UW

Verizon 5G Internet Gateway

LTE Home Internet

Verizon 5G Home Router

Apple 11-inch iPad Pro (2021)

Apple 12.9-inch iPad Pro (2021)

Nokia 8 V 5G UW

Nokia 2720 V Flip

MOTO G POWER (2021)

MOTO G PLAY (2021)

Apple iPhone 12 mini

Apple iPhone 12 Pro Max

Apple iPhone 12

Apple iPhone 12 Pro

Verizon Wireless Home Phone (LVP2)

Inseego Business Phone Connect

OnePlus 8 5G UW

Galaxy Book S

All memory capacities and all colors supported.

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