A TV tuner card is a hardware component that lets your computer receive TV signals so you can watch TV from a computer. Many TV tuner cards also provide the ability to record TV programs on your computer's hard disk.
TV tuners are available either as a PCI-bus expansion card or a USB device that you plug into any available USB port on your computer.
Like other digital TV services, Fios TV is compatible with TV tuner cards that support digital TV.
A TV tuner card lets you watch unencrypted channels in the Fios Local package (Channels 2-49) from your computer. To receive Premier, La Conexion, or Premium channels, your tuner card must be CableCARD compliant.
To determine if your tuner card is CableCARD compliant, review the documentation that came with your computer or tuner card. If there is a DCR (Digital Cable Ready) label on your computer or tuner card, then your tuner card is CableCARD compliant.
Learn more about TV tuner cards
· How can I tell if my computer has a TV tuner card?
· I don't have a TV tuner card, how do I get one?
Many newer computers (particularly desktop computers) will come with a built-in TV tuner card.
If you are not sure whether your computer has a TV tuner card, take a look at the documentation and disks you received when you purchased your computer.
If your computer has a built-in TV tuner card, it will be listed as a feature of your computer and there should be a disk from the TV tuner card manufacturer with the driver and installation software for your tuner.
Note:
Fios customers seeking support should contact their TV tuner card manufacturer.
Most major electronics retail stores will carry TV tuner cards for either your desktop or laptop computer. In addition, you'll find computer retailers will provide a selection of TV tuner cards to fit your needs.
There are many different TV tuner card models and manufacturers to choose from that will work with your computer. To receive Premium channels or La Conexión, consider purchasing a CableCARD-compliant TV tuner.
A TV tuner that is listed as DCR (Digital Cable Ready) is CableCARD compliant.
Note:
Fios customers seeking support should contact their TV tuner card manufacturer.
Follow the installation instructions that came with your TV tuner card.
The manufacturer of your TV tuner provides software that lets you:
· Use VCR-like controls such as Start, Pause, Fast Forward and Rewind
· Change Channels
· Record TV programs (if supported by your TV tuner)
If you are running Windows XP or Windows Vista, you may opt to set up and use Windows Media Center as the program to operate your TV tuner.
To learn more about how to set up your TV tuner to work with Windows Media Center, go to www.microsoft.com and search on "Windows Media Center."
Note:
Fios customers seeking support should contact their TV tuner card manufacturer.
In addition to your TV, you can watch Verizon Fios TV Everywhere, on:
· Fios TV app
· Online - Watch Fios
· HBOGO and other content provider apps
With Verizon Fios TV you can:
· View content on eligible devices (tablets, smartphones, and PCs, etc.) anytime and anywhere you can find an internet connection
· Watch select shows, live TV, movies and original series on demand
· Access premium channels included with your Fios TV subscription
· Create sub-accounts for other members of your household
Before your Fios TV service gets installed, you can start watching select Fios TV content using your Fios TV app or online.
After the service installation is complete, you will be able to access additional features in the Fios TV app and online, which include:
· Additional live TV channels while in and out of your Fios home
· Manage your DVR remotely
· Use your device as a remote control on any HD Set Top Box
Using the Fios TV app, from the dashboard, select a program under On Now to watch. You can also select the Menu option to Watch Now, view TV Listings or access On Demand.
Don’t have the Fios TV app?
Note: If you subscribe to HBO, download the HBO GO app to your mobile device and use your My Verizon account credentials to sign in.
Watch Fios TV online
To watch Fios online, sign into Watch Fios and choose a program to watch.
Don’t have an account?
Note: Not all channels in the Fios TV lineup are currently available. Certain channels you can watch while in home may not be available out of home.
The Fios TV app takes care of all your entertainment needs, letting you watch Fios TV using a wireless internet connection.
The My Fios app lets you easily manage all your Verizon account information.
Each app allows you to access the other without exiting:
· In the Fios TV app go to Settings > Preferences > Share Log-in Info With My Fios, turn feature On
· In the My Fios app select the navigation menu in the upper right corner, select Fios TV app
Don't have the Fios TV app or the My Fios app?
To view DVR recorded content the following must be true:
· Fios Video Media Server(VMS) Set-Top Box and Internet package
o To verify, check your TV plan details in your My Verizon account or My Fios app
· Confirm your mobile device is paired with the VMS and for help, using your Fios remote select
o Menu > Settings > System > Mobile Devices
If your device is not paired, please first open the Fios TV app in-home while connected to your Fios Wi-Fi router. Your device will auto-pair with your VMS. This process must be completed for each device.
You will be unable to stream your DVR recordings if your:
· Media Server is offline
· Device has not been added to the Media Server
· Device has been removed from the Media Server
Note: Some content providers do not allow recorded content to be streamed out-of-home
If you have a Fios Video Media Server 1100 (VMS1100) Set-Top Box. The VMS1100 enables your Fios TV Enhanced or Premium service.
If you are still unsure, you can check:
· On the front of your STB, you should see VMS1100
· Using the Fios TV app, select Menu, you should see Fios Quantum TV at the top of the menu
· Sign into My Verizon, go to My Services > My Plan, you should see Multi-Room DVR Enhanced or Premium
· Using My Fios app > TV About MY TV Service > Change My TV Plan
You can use the Fios TV app to connect your device to the Set-Top Box (STB):
· Select the remote-control icon at the top
· Select the STB from the list that you wish to control
Start using your device as a remote control.
Note: Make sure that your device connects to your Fios home router.
Yes. You can create sub accounts for other household members to watch TV shows and movies through the internet and using the Verizon Fios TV app.
To create or delete sub accounts go to My Verizon, select:
· Profile > Sub Accounts, and follow prompts
Note: Sub account creation and management is only available to Fios TV customers and must be managed in My Verizon.
You can stream from the cloud using Fios TV app, select Menu > Stream From > Cloud.
Learn the difference between the My Fios App and the Fios TV App from Verizon Fios.
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See also
While Fios TV can be accessed via a TV tuner card, depending on the capabilities of your computer and screen, you may find that the picture quality you experience may be of lower quality than it is on your TV.
This could be due to the limitations of your computer's video capabilities, not the Fios TV signal that is being sent to your home.