Message+

The Message+ app helps you send and receive texts, photos, videos, emojis and gift cards; participate in group chats; set reminders; and use features like Search and Yelp. Message+ is covered by the Verizon Privacy Policy as well as the practices described here. If there is a conflict between the two policies, the practices described in this policy govern when you are using Message+.

Message+ allows you to access and process your messages on multiple devices and within your My Verizon account online. 

Read Verizon's Privacy Policy

We collect information you provide (such as your name and picture) and information about your device and use of Message+. This includes your mobile telephone number, device identifiers, device type and operating system, and your contacts.  

We also collect information about the Message+ features you use. For example, we collect payment information when you purchase an eGift card through the app. We also collect information when you report a problem with Message+, including your email address; details about device conditions, your current screen view and the duration of the problem; and pictures you send.

We use this information to deliver, analyze, maintain and support Message+ services; enhance application features; customize and personalize your experiences; and provide social network interactions.

Based on your permission,  Message+ may collect device location information even when you are not using the app. We use this information to enhance the location-based services and experiences we provide, including Yelp recommendations, location relevant stickers and Glympse location sharing.

Message+ uses automatic key word identification to help you with reply and action suggestions as well as to provide you with the ability to create reminders directly from text messages. We collect non-identifiable information (for example, counts of the number of times features are used) about these features, but do not copy or save text content.

Public Profile: You have the option to create a Message+ public profile including a name and avatar associated with your mobile telephone number. We display your public profile on messages you send, to each recipient on group messages that include you, when you reply to messages from people in your Contacts, and after one reply to anyone who is not in your Contacts. You can edit or delete your public profile from the Sidebar menu. You can use the app’s settings page to make choices about whether certain app features are on or off.

Message+ location messaging feature: You have the option to share your location with people you choose for a length of time you set. Messages sent using this feature share your phone number and device location with message recipients. Your name and picture will also be shared if you have set your messages to do so. Recipients will be able to track your location for the time you allow and may share your message with others, including social networking platforms or other public forums. The feature is provided by Verizon and Glympse and is also covered by the Glympse Privacy Policy.

Other location-based features: When you allow Message+ to collect location information from your device, we use the information for features such as  recommendations provided by Yelp and the Glympse feature described above. Information you provide in connection with these features is covered by the Yelp privacy policy.

There are controls within the Message+ app that let you choose whether the Glympse feature is active and how long device location information is shared for each message.

You can edit or delete your public profile from the app’s Sidebar menu. You can use the app’s settings page to make choices about whether certain app features are on or off.

If you have allowed Message+ to collect location information to enhance location-based services supported by the Verizon family of companies, including Verizon Media, you can change your choice on the Message+ settings page. To stop all collection of location information by Message+, you should use the location settings on your device.

To opt-out of receiving interest based ads in apps on your mobile device, you should use your device’s “Limit Ad Tracking” control. You can use the Digital Advertising Alliance’s Consumer Choice page to opt-out of receiving interest-based advertising on websites you use. If you are a registered user of Verizon Media services, you should also opt-out using the Verizon Media Privacy Controls.

Last Update: February, 2021