Verizon Internet Security Suite

Verizon Internet Security Suite (VISS) is a set of software and services that helps protect your computer from hackers, viruses, spyware, and other threats. The Verizon Internet Security Suite is automatically updated to keep the user protected from new threats online.
 
Verizon Internet Security Suite includes the following tools:

Anti-Virus & Anti-Spyware: Anti-Virus helps protect your files and hardware from viruses, worms, and Trojan horses. Anti-Virus runs transparently and provides real-time protection against virus attacks. Our Anti-Virus engine includes Anti-Spyware protection as part of the core scanning technology. Spyware programs are put on your computer to secretly gather your personal information, which is then relayed to advertisers or other third parties.

Firewall: Firewall patrols incoming and outgoing connections and alerts you to unauthorized attempts to connect to your computer. It reduces the risk of external threats, such as hackers, from remotely accessing your computer without your knowledge. Firewall has a few tools to help you control processes such as how your Internet-enabled programs connect to and share files over the Internet.

Family Protection / Parental Controls: Family Protection protects children of all ages from exposure to inappropriate content. You can set filters for email, restrict access to certain Web sites, restrict chat messaging time, control if or when Internet-access software can connect to the Internet, and create schedules to manage the time that your child spends surfing the Internet. In addition, you can configure instant alerts to keep you aware of your children’s online activities.
 
SiteAdvisor: SiteAdvisor adds safety ratings to sites and search engine results based on comprehensive spam, adware, and online scam safety tests. Simple indicators of green (safe), yellow (caution) and red (stop) alert users to potentially harmful websites.

System Requirements: For complete and up-to-date information, visit Verizon Internet Security Suite System Requirements. 

For ordering and troubleshooting information, visit VISS General Support

The Site Advisor trademark is used under license from McAfee, Inc.

Verizon Internet Security Suite (VISS) is a set of software and services that helps protect your computer from hackers, viruses, spyware, and other threats. You can purchase the entire set of software and services, or select individual components of the Security Suite. 

The Verizon Internet Security Suite is automatically updated every three (3) hours to keep user protected from new threats online.

Verizon Internet Security Suite includes the following tools:

• Anti-Virus: Anti-Virus helps protect your files and hardware from viruses, worms, and Trojan horses. Anti-Virus runs transparently and provides real-time protection against virus attacks.


• Firewall: Firewall patrols incoming and outgoing connections and alerts you to unauthorized attempts to connect to your computer. It reduces the risk of external threats, such as hackers, from remotely accessing your computer without your knowledge. Firewall has a few tools to help you control processes such as how your Internet-enabled programs connect to and share files over the Internet.


• Fraud Protection: Fraud Protection helps protect you from online fraud by alerting you when you attempt to access a potentially fraudulent website.


• Parental Control: Parental Control is a content filtering service for your child's access to the Internet. You can set filters for email, restrict access to certain Web sites, restrict chat messaging time, control if or when Internet-access software can connect to the Internet, and create schedules to manage the time that your child spends surfing the Internet.


• Anti-Spyware: Anti-Spyware scans and detects tracking software found on your computer from a database containing more than 60,000 spyware applications. Spyware programs are put on your computer to secretly gather your personal information, which is then relayed to advertisers or other third parties.


• PC Tune-Up: PC Tune-UP improves and maintains your computer's performance by providing easy to use disk defragmenter and cleanup tools.


• Pop-Up Blocker and Ad Blocker: Pop-Up Blocker and Ad Blocker eliminate intrusive pop-ups, pop-unders, ads, and animations, helping to make your Web browsing faster and more enjoyable.


• Privacy Manager: Privacy Manager scans all outgoing communications for sensitive or identifying information to prevent it from being released without your consent. Privacy Manager also gives you control over cookies and how much information Web sites record about your browsing habits. Finally, Privacy Manager has a cleaning tool that allows you to automatically remove data left behind by Windows and your browser. This data can reveal the sites you visited, login information, or the documents that you opened, to anyone who has access to your computer.

Interested in ordering Verizon Internet Security Suite?

After you order, you'll download and install it from My Business Account if you haven’t already:
 

• On left menu select My Apps and chose Internet Security Suite and select Download Now
• At the bottom under “Get Help” section, you can browse “Get Started” items

At the end of the installation process, it will be automatically activated and will begin providing automatic threat updates to your computer. If it didn't automatically activate or activation failed:

• Double-click the v-lock icon on your desktop. VISS will automatically attempt to activate your software.
• To get additional licenses, upgrade to Verizon Internet Security Suite Multi-Device for unlimited licenses on all your computers and Android smartphones/tablets. If you don’t want to order additional licenses, uninstall it from one computer and re-install it on another. After you re-start your computer after installation, you are automatically prompted to activate it.

Note: If you don't authenticate, you can still use all Verizon Internet Security Suite Multi-Device features, however; your computer will remain vulnerable to new computer threats.

VISS Security Dashboard allows you to: Security Dashboard

• Monitor security status of all device
• Send email or text to download security to all your devices
• Download Family Protection and Password Manager(True Key)
• Monitor inappropriate activity by children (if Family Protection is configured)

Note: VISS Security Dashboard is available for VISS Multi-Device customers only (VISS 3PC customers customers must upgrade to VISS Multi-Device.)

VISS Multi-Device for Windows
System Requirements:

• Microsoft Windows 8 (32- or 64-bit) or higher
• Microsoft Windows 7 (32- or 64-bit) Service Pack 1 (SP1)
• Microsoft Windows Vista (32- or 64-bit) Service Pack 1 (SP1) or higher
• Microsoft Windows XP (32-bit) Service Pack 3
• 512 MB RAM or higher
• 2GB RAM for Vista, Windows 7 and Windows 8
• 500MB of free disk space
• 1 GHz processor
• Internet connection

Browsers:

• Microsoft Internet Explorer 7.0 or later
• Mozilla Firefox 4.0 or later
• Google Chrome

Supported Email Programs:

• POP3 – VerizonEmail, Outlook Express, Outlook, Netscape, IncrediMail and Thunderbird, Windows Mail
• MAPI – Outlook
• Web – MSN/Hotmail, or email account with POP3 access

Required For Anti-Spam Toolbar Plug-In

• Outlook Express 6.0 or later
• Outlook XP or later
• Thunderbird 5.0 or later
• Anti-Spam also supports any other POP3 email client (without SSL) and Web accounts (MSN/Hotmail paid accounts and accounts with POP3 access)

VISS Multi-Device and VISS 3PC for Mac
System Requirements:

• Mac OS X:
  • 10.7 (Lion)
  • 10.8 (Mountain Lion)
  • 10.9 (Mavericks)
• Apple system with Intel Core processor
• 2GB RAM
• 300 MB of available hard disk space
• Internet connection (high-speed connection recommended)
• Mozilla Firefox 12.0 or later
• Safari 5.0 or higher

VISS Family Protection for Windows
System Requirements:

• Microsoft Windows 8 (32 or 64 bit) or higher
• Microsoft Windows 7 (32- or 64-bit) and Windows 7 Service Pack (SP1)
• Microsoft Windows Vista (32- or 64-bit) Service Pack 1 (SP1) or later
• Microsoft Windows XP (32-bit) Service Pack 3 (SP3) or later
• 200 MB Hard Drive Space
• 1024x768 Screen Resolution or higher
• 256 MB RAM
• Active Internet Connection
• Microsoft Internet Explorer 7.0 or later
• Mozilla Firefox 3.5 or later
• Google Chrome 8 or later

VISS Family Protection for Mac
System Requirements:

• Mac OS X:
  • 10.7 (Lion)
  • 10.8 (Mountain Lion)
  • 10.9 (Mavericks)
• Macintosh system with Intel Core processor
• 1GB RAM
• 200 MB of available hard disk space
• Internet connection required for updates and activation
• Apple Safari 5.0 or later
• Mozilla Firefox 12.0 or later

VISS Mobile Security – Android Smartphone and Tablet
System Requirements:

• Google Android 2.3 or higher

VISS True Key
System Requirements:

• Operating Systems: Mac OS X, Windows, Android & iOS
• Browsers: Chrome, Internet Explorer, Firefox, Safari (for iOS)
• Coming soon: Safari (Mac OS X)

I only have Verizon Internet Security Suite Parental Controls on my computer. Do I need to upgrade?
The Verizon Internet Security Suite Parental Controls is being upgraded to Verizon Family Protection Powered by McAfee to provide the latest in parental controls. This upgraded version is available at no additional charge and provides an improved user interface, better performance and new features. You must complete this upgrade by December 15, 2010. If you do not upgrade to the new version by December 15, 2010 Verizon Internet Security Suite Parental Controls will no longer be active.

How do I upgrade from Verizon Internet Security Suite Parental Controls to Verizon Family Protection?
If you have the old version of Verizon Internet Security Suite Parental Controls, you will receive a desktop notification starting November 18, 2010. If you already have Verizon Family Protection, you do not have to complete this upgrade.

Click the Get Upgrade Now button to upgrade to Verizon Family Protection. After you install Family Protection, review all parental controls settings to make sure Verizon Family Protection is configured to your specifications. Some parental control settings will be reset during the upgrade process.

I am being prompted for a password when I try to upgrade/uninstall Verizon Internet Security Suite Parental Controls. What is this password?
Enter your current Security Services password, if you are prompted.

How do I uninstall Verizon Internet Security Suite Parental Controls?
Use Windows Control Panel programs to uninstall Verizon Internet Security Suite:

Windows XP:

1. From the Verizon Internet Security Suite top bar, click File then Exit.
2. Click Start and then click Control Panel.
3. Click Add/Remove Programs.
4. Select Verizon Internet Security Suite then click the Change/Remove button

. 
Windows Vista and Win7:

1. From the Verizon Internet Security Suite top bar, click File then Exit.
2. Click Start and then Control Panel.
3. Click Programs then Programs and Features.
4. Select Verizon Internet Security Suite in the list and click Change/Uninstall.
5. When the User Account Control dialog box appears, click Continue.
6. Follow the onscreen instructions and restart the computer when prompted. 

You can use the Verizon Internet Security Suite Parental Control to control when your children can access the Internet, how long they can remain online, and provide some restrictions on their online activities. 

Note: If your children are home alone and unsupervised for a portion of the day, you may want to consider setting up a more restrictive schedule for those hours. A second, less restrictive schedule can be created when you are able to supervise the online activities.

To set up a schedule:

1. From the left menu bar, select Parental Control.
2. Select Schedule.
3. Select New.
4. In the Schedule Item dialog box, enter a description for the schedule.
5. Set the date and time the schedule will apply.
6. Select the security level that defines the online restrictions.
• Disabled. All Internet access is allowed; no programs or Web sites are restricted or blocked.
• Low. Only inappropriate Web sites are blocked. Parental Control blocks more than 70 million questionable Web sites, in addition to the Web sites that you set under Preferences.
• Medium. Both inappropriate Web sites and restricted software are blocked.
• High. All Internet Access is blocked.
7. Select OK twice.

This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

How do I upgrade to Verizon Internet Security Suite Powered by McAfee?

Find out if you need to upgrade to Verizon Internet Security Suite Powered by McAfee.
 

Make sure your system is compatible with VISS 
Minimum system requirements for installing VISS
Software and operating system compatibility 
Parental Controls changes
 

Visit the VISS Upgrade Web Site to upgrade to Verizon Internet Security Suite Powered by McAfee. Make sure your computer meets the minimum system requirements for installing VISS.

Tip: If you have issues installing the upgrade, try uninstalling your current version of VISS, re-starting your computer and re-installing the upgrade.
 

Learn more about VISS
VISS General Support Web site
VISS Family Protection Upgrade Guide (PDF)
 

Spyware is software that monitors your activity on the Internet and then transmits this information to a third party without your knowledge or consent. Spyware can gather information about your email addresses, banking information, passwords, credit cards, and the websites you have visited. It can even record every keystroke you type and then invisibly transmit this information to a third party.

With Verizon Internet Security Suite Powered by McAfee, spyware scanning is performed concurrently with virus scanning technology.

Spyware protection helps guard your PC against potentially unwanted programs, including spyware, adware, and other programs that gather and transmit private information without your permission.

This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

 This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

How do I upgrade to Verizon Internet Security Suite Powered by McAfee for Macintosh?

1. Find out if you need to upgrade to Verizon Internet Security Suite Powered by McAfee for Macintosh
    
2. Make sure your system is compatible with VISS 
   Minimum system requirements for installing VISS
   
    
3. Upgrade to Verizon Internet Security Suite Powered by McAfee for Macintosh 
   Make sure your computer meets the minimum system requirements for installing VISS and you uninstall your previous version of VISS.
    
4. Learn more: VISS General Support Web site
    

This service is no longer available for new customers or upgradeable. We now offer a new security solution for small businesses, Business Internet Secure.

When Verizon Internet Security Suite is installed, , the anti-virus program is automatically enabled to handle virus-infected files.

• To verify that Anti-Virus is enabled:  Launch VISS from the dock and verify that a green check mark appears next to the Real Time Scan. 
  
  
• To configure Anti-Virus advanced options: Select Preferences from the Internet Security Suite menu and select the Anti-Malware tab. 
  
  
• To scan attachments (Mac): Anti-Virus scans attachments of email messages when you open the file. Any viruses are removed automatically. 
   

Anti-Virus, included with Verizon Internet Security Suite, automatically checks for updates of its virus definitions database every four hours. You can also manually check for updates.

To manually check for updates:

1. From the dock, click the V-lock icon.
2. Select Update from the left navigation.
    

Verizon Internet Security is not compatible with other anti-virus software.  During installation, the VISS Install Integrator will scan your machine, identify any incompatible software, and request you remove it.  Once all incompatible programs are removed the VISS installation will continue.