Voice

An intelligent network and comprehensive suite of inbound voice services can help your customers customize incoming toll-free call routing according to their specific business needs. Our advanced and enhanced call-routing features provide support with follow-the-sun routing capabilities. We offer excellent call performance and completion rates, multiple rating options, plus invoice and media delivery choices. Our Basic Toll-free Service is a convenient, flexible option that can be executed without any special equipment or capital expense in most cases. With our Global Inbound Service, your customers can benefit from a virtual private network (VPN) and a reliable, feature-rich international voice toll-free service on a global network. Toll-free number for customers calling back to the United States from almost anywhere in the world can be supported with our International Toll-Free Service. And our Universal International Freephone Number Service delivers simplified toll-free calling from locations around the world.  

Whether your customers call across town or to the other side of the world, our Outbound Long Distance services offer efficient and cost-effective ways to connect their business. With termination available in over 250 countries, Verizon offers both IP and TDM Outbound solutions to address every customer’s need. Outbound voice allows you to simplify the management of telecom expenses with web based ordering, streamlined invoicing, and online reporting options. Wholesale Outbound Voice services help control costs with expense management features that can easily track and allocate employee, client, department, or project expenses, ensures enhance productivity with round-the-clock support, and allows termination to virtually every country in the world. Our Outbound IP solutions include the following: SIP Gateway Outbound, Global IP Connect and iVoIP. These IP solutions give your customers carrier-grade platforms for transporting reliable, high-quality VoIP media and IP sessions around the world. Our Switchless and Dedicated Outbound TDM solutions support services from carrier facilities or end-user equipment. All of our Wholesale Outbound Services can help your customers control costs and boost productivity with round-the-clock, automated and self-service support.  

Our Local Services make it quick and easy to offer your customers the local and long distance services they need. Local Services are at the foundation of our solutions from TDM to IP and allow carriers to complete their end-user calls to originate or terminate nationwide. Help customers transition from TDM to IP by offering packet-based telephony to their subscribers with our SIP Gateway Service. It’s a local and long-distance VoIP service that transport VoIP media between IP networks and the PSTN. It allows customers to quickly and easily offer packet-based telephony products and services to their subscribers. You can speed up your customer’s connections with high-speed bandwidth over their existing phone lines using our Integrated Services Digital Network Primary Rate Interface (ISDN PRI). This service converts a copper wire pair phone line from a single circuit into two digital connections so customers can transmit audio, images, video and data intensive applications quickly. They can even use multiple devices at the same time. Our Switched Access service provides two-point communications paths between the long distance carrier’s customer designated location (CDL) and end user’s termination points within our access area. Verizon’s SS7 Interconnection and Transport Service work together as a critical foundation to support new and existing services and networks for improved reliability.