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Services & Apps

Services, apps and account features help you monitor your account usage, manage daily tasks, stay in touch with your family and friends, and more. There's a variety of free and paid options available to meet your specific needs and interests.
Calling & Messaging

Find all Caller ID Support information here: Use Call Filter to get alerts on incoming spam calls, block numbers, and see incoming caller information. Caller ID displays the number calling you, and Caller ID Block prevents your number from displaying to others when you call.

Be smart about the phone in your smartphone. Talk with more than one person with 3-way calling and manage your calls with Call Waiting and Call Forwarding

Content filter to protect kids, provided by Mobicip.

Learn about Verizon Wireless' HD Voice product suite, with video calling and high-definition voice calls.

Find all International Services Support information here: Find an affordable international phone plan while traveling or learn about calling abroad from the US.

Browse all Messaging Support documents here: Send pictures, videos, links and more right from your mobile device through messaging.

Find all My Numbers Support information here: Learn about My Numbers, an app-based service that allows you to subscribe to up to 4 virtual phone numbers for use as additional phone numbers on your existing smartphone.

Find Support for our different Voicemail services, which let callers leave you a voice message if you don't answer your mobile phone.

Get answers to all your questions about eSIM and dual eSIM phones. Learn to activate an eSIM device, select a plan and use dual eSIM for two lines on one phone.

Safety & Security

Find all Support device insurance and protection information. Replace your device if it's ever lost, stolen, damaged or defective after the warranty expires. Technical support and network security are available options.

Learn about Tech Coach and Home Device Advisor, monthly subscription services that give you 24/7 tech support for your mobile and/or home devices.

Find all usage Controls Support information here: Usage Controls is no longer available to new subscribers and has been replaced by Verizon Smart Family. Current subscribers can continue using it to avoid overages.

Find Support for VZ Navigator, a GPS navigation app featuring voice-guided directions, 3D maps, traffic-aware routing and spoken incident alerts.

Drive with confidence and peace of mind with 24/7 Verizon Roadside Assistance.

Security & Privacy is being upgraded to Digital Secure. If you're a Security & Privacy customer, check the app store for a Digital Secure update. Learn more here.

Find all Smart Family Support information here: Use Verizon Smart Family to set parental controls to block unwanted contacts, limit usage & locate family members.

Find all Zenkey Support information here. The ZenKey app logs you into apps and websites without a password by using Verizon's network to verify your SIM and wireless account.

Content Management

Find answers to all your questions on transferring content from an old phone to your new phone. Transfer contacts, photos, videos, music and more.

Find Verizon Cloud support, including how to sync and back up contacts, photos, videos, music, documents, call logs and text messages.

Internet & Connectivity

Find information here about Verizon's 5G home internet and 5G router.

Find information here about Verizon's 5G Ultra Wideband and 5G Nationwide networks on your mobile device.

Connected Car Wi-Fi by Verizon provides fast, secure in-vehicle internet access for up to 5 devices, all powered by America’s best network.

Mobile broadband provides prepaid & post-paid internet connections for data-only devices, including Jetpacks and mobile hotspot. Share data across devices.

Learn all about staying connected to the Internet wherever you are with a portable jetpack device, mobile hotspot app and Connected Car Wi-Fi for vehicles.

Get answers to all your questions about on-demand games and video streaming services available from Verizon. Learn how to get free trials on streaming services.

Find Support about VZAccess Manager, which is software that lets you connect to the Internet using Mobile Broadband on your mobile device.

Learn all about Wi-Fi Calling, a high definition (HD) voice solution for dropped calls and a weak cellular signal. Make and receive calls using the Internet over Wi-Fi.

Account Management & Productivity

Find support for most of your Verizon business services and apps, including FAQs and how-to guides for Cold Chain, Push to Talk Plus, Good Mobile Messaging and Field Force Manager.

Register on My Verizon to pay Verizon bills, manage account, switch plans, check usage, swap SIM cards, reset a voicemail password, view order status and more.

Learn how to set up One Talk to share a mobile phone number on multiple business devices. Login to the One Talk Portal to manage features and user groups.

Rewards Programs

Find Support about Verizon Selects, a program that provides you with more personalized marketing messages, offers and other content that interests you.

Find all Support information on Verizon Up here. Enroll and get rewards every month. Receive other extras just for being a Verizon Up customer.

Find all Support information on the Verizon Visa Card here. Earn Verizon Dollars to pay Verizon bills, buy devices and accessories, and get promotional credits.